Frequently Asked Dental Questions Richmond

Are you accepting new patients?

We warmly welcome new patients!

What are your office hours?

We're open Monday to Thursday 8am–5pm and Friday 8am-12pm. We're closed on the weekends.

Where are you located / is there parking?

We're located at 6901 Patterson Ave, with free patient parking in front of the building.

Do you offer same-day or emergency appointments?

Yes, we do offer same-day appointments for emergency dental situations.

How do I book my first appointment?

To book your first dental appointment at BRS Dentistry, you can simply call our office directly. Our team will assist you in scheduling a convenient time for your visit.

What insurance plans do you accept?

Our dental office is in-network with numerous PPO dental insurance providers, which basically means we’re able to offer the most savings possible and expedite the filing process.

Do you accept patients without insurance?

We offer an affordable in-house dental membership plan as an alternative to traditional insurance, eliminating deductibles and waiting periods, plus CareCredit financing options to help you manage the cost of extensive dental care.

Do you offer payment plans or financing?

We offer an affordable in-house dental membership plan as an alternative to traditional insurance, eliminating deductibles and waiting periods, plus CareCredit financing options to help you manage the cost of extensive dental care.

Do you see children / are you a family practice?

Yes, BRS Dentistry welcomes patients of all ages, including children, making it a true family dental practice.

Do you treat patients with dental anxiety, and what sedation options are there?

Yes, BRS Dentistry understands that dental anxiety is a common concern and they strive to make every patient feel relaxed and comfortable during their visit.

What should I expect at my first visit?

Your first appointment at BRS Dentistry includes X-rays if needed, a thorough oral exam with oral cancer screening, professional cleaning, and a detailed review of findings and recommendations to assess and maintain your oral health.

What safety and sterilization protocols do you follow?

BRS Dentistry prioritizes patient comfort and safety through strict sterilization and infection control protocols, including proper use of personal protective equipment, hand hygiene practices, safe disposal of sharps, and sterilized injection equipment.

What dental services do you offer?

BRS Dentistry offers comprehensive dental services for all ages including preventive care, restorative and cosmetic dentistry, orthodontics, children's dentistry, dental implants, emergency care, and gum disease treatment.

Are your dentists specialists, and in what?

BRS Dentistry's dentists graduated from VCU School of Dentistry and maintain advanced training in pediatric dentistry, cosmetic dentistry, dental implants, and restorative care, with Dr. Reynolds serving as president of the Virginia Dental Association and Dr. LeNoir recognized as a Top Dentist by Richmond Magazine.

How long has the practice served the area?

BRS Dentistry has been proudly serving the Richmond area since 1978, providing trusted dental care to generations of families with a strong commitment to clinical excellence and compassionate service.

What should I do for a dental emergency after hours?

If you experience a dental emergency after hours, the best step is to contact Brown, Reynolds, Snow, LeNoir Dentistry as soon as possible. While same-day emergency appointments are available during office hours, after-hours emergencies require you to call the office for guidance on how to manage your situation until you can be seen.

Do you offer same-day emergency appointments?

Yes, we do offer same-day appointments for emergency dental situations.

What sedation options do you offer for nervous patients?

Yes, BRS Dentistry understands that dental anxiety is a common concern and they strive to make every patient feel relaxed and comfortable during their visit.

Is sedation dentistry safe?

Yes, sedation dentistry is safe for patients with dental anxiety when administered by experienced professionals.

Are you accepting new patients?

We warmly welcome new patients!

What are your office hours?

BRS Dentistry is open Monday to Thursday 8am–5pm, Wednesday 8am–6pm, and Friday 8am–12pm. We’re closed on weekends.

Where are you located / is there parking?

We’re located at 10410 Ridgefield Pkwy, with free patient parking in front of the building.

Do you offer same-day or emergency appointments?

Yes, we do offer same-day appointments for emergency dental situations.

How do I book my first appointment?

To book your first appointment at Brown, Reynolds, Snow, LeNoir Dentistry, call us at (804) 348-1555 (Ridgefield) or (804) 288-5324 (Patterson), email info@brsdentistry.com, or request an appointment online.

What insurance plans do you accept?

Our dental office is in-network with numerous PPO dental insurance providers, which basically means we’re able to offer the most savings possible and expedite the filing process.

Do you accept patients without insurance?

We offer an affordable in-house dental membership plan as an alternative to traditional insurance, eliminating deductibles and waiting periods, plus CareCredit financing options to help you manage the cost of extensive dental care.

Do you offer payment plans or financing?

We offer an affordable in-house dental membership plan as an alternative to traditional insurance, eliminating deductibles and waiting periods, plus CareCredit financing options to help you manage the cost of extensive dental care.

Do you see children / are you a family practice?

Yes, BRS Dentistry welcomes patients of all ages, including children, making it a true family dental practice.

Do you treat patients with dental anxiety, and what sedation options are there?

Yes, BRS Dentistry understands that dental anxiety is a common concern and they strive to make every patient feel relaxed and comfortable during their visit.

What should I expect at my first visit?

Your first appointment at BRS Dentistry includes X-rays if needed, a thorough oral exam with oral cancer screening, professional cleaning, and a detailed review of findings and recommendations to assess and maintain your oral health.

What safety and sterilization protocols do you follow?

BRS Dentistry prioritizes patient comfort and safety through strict sterilization and infection control protocols, including proper use of personal protective equipment, hand hygiene practices, safe disposal of sharps, and sterilized injection equipment.

What dental services do you offer?

BRS Dentistry offers comprehensive dental services for all ages including preventive care, restorative and cosmetic dentistry, orthodontics, children’s dentistry, dental implants, emergency care, and gum disease treatment.

Are your dentists specialists, and in what?

Our dentists at Brown, Reynolds, Snow, LeNoir Dentistry are highly trained specialists with advanced expertise in pediatric dentistry, cosmetic dentistry, dental implants, and restorative care, including recognition as Top Dentists and fellowship certifications.

How long has the practice served the area?

Brown, Reynolds, Snow, LeNoir Dentistry has been proudly serving the Richmond area since 1978, providing trusted dentistry and helping generations of families achieve healthy, confident smiles.

What should I do for a dental emergency after hours?

If you experience a dental emergency after hours, the best step is to contact Brown, Reynolds, Snow, LeNoir Dentistry as soon as possible. While same-day emergency appointments are available during office hours, after-hours emergencies require you to call the office for guidance on how to manage your situation until you can be seen.

Do you offer same-day emergency appointments?

Yes, we do offer same-day appointments for emergency dental situations.

What sedation options do you offer for nervous patients?

Yes, BRS Dentistry understands that dental anxiety is a common concern and they strive to make every patient feel relaxed and comfortable during their visit.

Is sedation dentistry safe?

Yes, sedation dentistry is safe for patients with dental anxiety when administered by experienced professionals.

When should I go to the dentist?

While this answer will differ depending on the individual, on average, a person should visit the dentist at least twice a year for a checkup and cleaning to help them avoid the most common issues like cavities and gum disease. It’s also wise to contact your dentist if you’re experiencing any oral pain or see visual changes within your mouth.

One of my teeth really hurts. What should I do?

A toothache can stem from many things: a cavity, a crack in the enamel, or just a piece of food being stuck between the teeth. If rinsing and flossing around the tooth don’t help, go ahead and give us a call. Waiting will only allow the pain and the problem to become worse, but we can schedule you for a same-day appointment and take care of it right away.

Which one is better: bridges, dentures, or dental implants?

Each option has its own unique pros and cons compared to the others, but in general, our dentists would primarily recommend dental implants to any patient looking to replace their teeth. They offer the most aesthetic and long-lasting option compared to regular bridges and dentures, and they also help stop bone loss, which other treatments can’t. Of course, we can only truly answer this question if you come to see us for an in-person consultation!

How long will it take to fix my tooth?

We can’t answer this question until we have a chance to examine you. Generally, we can stop any pain in a single appointment, and depending on what is going on with a tooth, we might be able to repair it quickly as well. For more extensive damage, we may need to place a temporary restoration before fitting you for a permanent one.

Will you accept my dental insurance?

Our dental office is in-network with numerous popular PPO dental insurance plans, so the answer is likely yes! We can give you a more definitive answer and discuss your coverage when you give us a call. We’ll also do our best to estimate what you’ll be expected to pay out-of-pocket at your visit.

I don’t have dental insurance. Is there another way I can save on my care?

Yes, our in-house dental membership plan offers similar coverage to traditional dental insurance, but for a lower price and with less red tape. You just pay one flat fee, and your routine dental care is covered for the entire year! You can learn about the additional benefits and sign up today by giving us a call.