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Dental Patient Information - Richmond, VA

Come Experience Our Award-Winning Care

While our dental office certainly appreciates the numerous awards and heaps of praise we have garnered over the years, in truth, seeing our patients smile as we improve their health and appearance is our favorite part of what we do. We look forward to welcoming you and your loved ones into our dental office, and to make this as easy as possible, you’ll find everything you need to know below. Be sure to give us a call if you have any questions!

Your First Dental Visit

Once you’ve been checked in, your visit will start with your hygienist taking some X-rays of your mouth and giving you a refreshing cleaning. You’ll then meet your dentist, who will ask about any pressing concerns you might have and what you would like to accomplish with your dental care. After they have given you an exam, they’ll go over their findings with you and recommend any additional treatments you might need. You’ll then have a chance to ask as many questions as you like.

Patient Safety

At our Richmond dental offices, your comfort and safety are always a #1 priority. To that end, we follow strict sterilization and infection control protocols, including:

  • Using Personal Protective Equipment (PPE) that prevents direct contact/exposure whenever necessary, including gloves, face masks, protective eyewear, face shields, protective clothing, and more.
  • Diligent hand hygiene after the touching of instruments, after seeing a patient, before and after the removal of gloves, etc.
  • Proper use and safe disposal in puncture-resistant containers of syringes, scalpels, and other sharp items.
  • Proper injection practices when administering local anesthesia, including heat sterilization of syringes between patients.

New Patient Forms

If you are a new patient to our dental office, please click below to download our new patient bundle with forms that will need to be filled out when you arrive. Printing them, filling them out, and bringing them with you will allow us to attend to your dental needs more quickly than completing them on your arrival. Thank you, and please contact our dental office if you have any questions at all.

Download Our Forms for AdultsDownload Our Forms for TeensDownload Our Forms for Kids

Dental Insurance Welcome

Dental insurance can often be confusing and frustrating, but we’re ready to make things nice and simple as we help you save as much as possible on your care. We’re in-network with many of the most popular PPO plans, and our team will figure out exactly how to maximize your coverage—we’ll even file your claims so you don’t have to! Give us a call today to learn how we can use your plan at your next visit.

Learn More About Dental Insurance

In-House Dental Membership Plan

For patients without insurance, you won’t be stuck paying full-price for your dental care upfront like at other dental offices. Our in-house dental membership plan offers an affordable alternative to traditional insurance that allows you to pay less and get more at your appointments without having to deal with common annoyances like deductibles, yearly maximums, waiting periods, or claim forms. Affordable dental care is much closer than you might think! Follow the link below to learn more.

Learn More About Our In-House Membership Plan

CareCredit Financing Available

If you or a loved one require extensive care, CareCredit can help you break up the cost of treatment into much smaller, easier-to-manage installments spaced over a matter of months or years. They are used by countless healthcare providers around the country thanks to their wide variety of payment plans, most of which feature little-to-no interest! You can find a plan and even sign up for it right through our website thanks to the link below.

Apply for CareCredit

Payment Portal

You can pay for basically everything online these days, and this now includes your dental care! If you ever need to check your balance or make a payment to our dental office, you can do so in just a few clicks thanks to our secure and easy-to-use patient portal. It takes practically no time to set up, and it will allow you to quickly manage your family’s dental care for years to come.

Pay Online Now!